How CloudM headlined The BRIT School's adoption of Google Workspace
As Emma mentioned, Jennifer could give staff members the autonomy to customize information on their own signatures without having to worry about them changing the branding. They achieved this by placing variables in the email signature template that the user’s own details would replace from their personal profile, and then allowing staff members to only change specific fields in their profile.
With email signatures sorted, The BRIT School wanted to edit information such as descriptions for their email groups to make it clear who was in each group. This would allow staff to send out bulk emails without having to worry about emails being received by the wrong students or staff.
In Google Workspace and even in the CloudM UI, this would have been a messy, time-consuming task. Instead, Emma suggested using the bulk editing features in CloudM Automate. The BRIT School simply downloaded the data for the email groups, edited the relevant fields within the customizable sheet, and uploaded the file again once happy. This approach also allowed them to see the data for all email groups at a glance so they could quickly and easily spot inconsistencies, errors and blank fields. All the changes were immediately updated in CloudM Automate and synced to Google Workspace.
Jennifer and Emma are now looking at how CloudM’s automated onboarding and offboarding workflows could turn some of The BRIT School’s monotonous, manual processes into two-minute tasks.
Jennifer can already see how implementing the onboarding and offboarding workflows will help as a long-term solution, automating and speeding up both processes at traditionally busy times of the school year for the IT team.
“I can see how beneficial the CloudM management tools will be within the organization, and that they will streamline our process in terms of data, making sure that data is more effective and efficient, which is especially important in this day and age”
Jennifer Surujpaul, Head of IT and Digital at The BRIT School
Looking even further into the future, The BRIT School will also use our CloudM Archive module as part of the offboarding process to make sure that leaver’s data is stored, easily restorable and automatically purged, in accordance with GDPR and other data retention regulations.
Additionally, all data is stored securely in the customer’s own cloud storage buckets and admins can be restricted to only restore the data of a subset of users so they can’t access potentially sensitive data, such as salary discussions, customer details or disciplinary emails.
Having already recommended CloudM to other colleagues within the industry, Jennifer was happy to say that one of the main reasons was the care and attention of the CloudM staff, pointing out that throughout the journey, from procurement to managed migration to onboarding, she was impressed and assured by the technical know-how and approach.
“I felt that CloudM was very organized. They had been there and done it before. In terms of this process, this was instrumental for us choosing CloudM”, Jennifer explained. “And the service that we receive is really important, having someone from CloudM available to help as and when we need it and the fact we don’t need to wait two or three days for a response”.
The BRIT School is on course to enjoy the benefits of Google Workspace, supercharged by CloudM features, for years to come and Emma is excited to continue working alongside them to fine tune the processes and free up more of the IT team’s valuable time.
If you want to see how any of CloudM’s modules can help you overcome your IT headaches, saving you time and money, why not speak to us?