CloudM Sub-Processors

Updated 28 June 2024

Asana, Inc.

Purpose

Productivity, collaboration and organisation tool

Data Hosting Location

US

Further Details

Personal Data is processed under the terms of the Data Processing Addendum available here. Asana is certified under the EU-U.S Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework. Where applicable, Personal Data will be transferred under the applicable Standard Contractual Clauses, as further detailed here.

Atlassian Pty Ltd (Jira)

Purpose

Developer process management

Data Hosting Location

EEA

Further Details

Personal Data is processed under the terms of the Data Processing Addendum available here, which incorporates region-specific terms governing the international transfer of data, where applicable. 

Google LLC

Purpose

Cloud hosting provider

Data Hosting Location

Google Cloud EU West (Migrate (Hosted))

Google Cloud Central US Region (Automate, Archive, Backup, Email Signature)

Customer data migrated with Migrate (Self-Hosted) will be processed in the location chosen by the Customer. 

Further Details

Personal Data is processed under the terms of the Data Processing Addendum available here, which incorporates region-specific terms governing the international transfer of data, where applicable, including the relevant Standard Contractual Clauses, available here.

Microsoft Corporation

Purpose

Cloud hosting provider

Data Hosting Location

West Europe, East US or West US (at the Customer’s option)

Further Details

Personal Data is processed under the terms of the Data Processing Addendum available here, , which incorporates region-specific terms governing the international transfer of data, where applicable, including the relevant Standard Contractual Clauses.

Pendo.io Inc.

Purpose

Customer experience tool

Data Hosting Location

US

Further Details

Personal Data is processed under the terms of the Data Processing Addendum available here, which incorporates region-specific terms governing the international transfer of data, including appropriate transfer mechanisms as further described at section 6 (Transfers of Personal Data)

Salesforce UK Limited (Slack)

Purpose

Collaboration tool

Data Hosting Location

US

Further Details

Personal Data processed on behalf of UK and EU Customers is transferred to the US pursuant to Binding Corporate Rules and/or  the relevant Standard Contractual Clauses, as applicable, under the Salesforce Data Processing Addendum, a copy of which is available here

Zendesk, Inc.

Purpose

Customer Support

Data Hosting Location

EEA

Further Details

Personal Data is processed in accordance with the data processing agreement in place between CloudM and Zendesk. International transfers are governed by appropriate Binding Corporate Rules and/or Standard Contractual Clauses. Further details are available here.