Delivering exceptional service and product performance

Background

Seisma Group (previously Fronde) is an Australian and New Zealand based professional services provider – with a specific focus on cloud and infrastructure, strategy and advisory, engineering, delivery and digital platforms. Seisma Group are a long-term partner of CloudM, delivering successful migrations and SaaS solutions to customers worldwide.

As a professional services provider , Seisma Group trust CloudM to provide the technical tools while they supply the services and handle the relationship with the customer. 

Ensuring customer success: Atlassian

In a recent migration for Atlassian following their acquisition of video messaging tool Loom, CloudM and Seisma Group once again played to each other’s strengths. The consolidation of the two separate Google Workspace instances was complex, with over 600 users, in excess of 1 terabyte of email data and 14 million email messages plus a number of Shared Drives with over 350,000 documents. 

From the first watchpoint meeting to identify potentially challenging elements of the migration to the actual moving of data, the team worked with the customer to ensure a smooth and seamless experience for the customer. With no data loss, CloudM and Seisma Group successfully delivered on that front. As Harrison Novak, Senior Technical Support Analyst, Atlassian puts it: “One of the biggest benefits was the immediate reduction in confusion. There was much less chaos than expected. It was a smooth transition, and everyone quickly adapted.”

CloudM Migrate was essential to achieve this outcome for the customer. Hardy, who has experience working with other migration tools, explains: “There’s no other tool I would consider for this type of migration. CloudM is our preferred migration partner and the tool that we use for all of our Google migrations.”

The benefits of being a CloudM partner

As a partner of CloudM you can get training, promotional material, dedicated support and so much more. It’s a true partnership. All CloudM partners get access to technical enablement and learning, support and consulting from our dedicated experts as well as marketing resources and tools.